Customer Service Executive (Philippines Speaking)
WESURANCE Limited
- Company Industries：Information Technology
Job Information
- Post Date：2019-01-19
- Career Level：Entry Level
- Location：Central & Western Area
- Yr(s) of Exp：1 years
- Salary：Salary negotiable
- Employment Type：Full Time, Permanent
- Job Function：Business Development Customer Service - Supervisor/Officer Marketing - General / Support
Job Description
Responsibilities:
- Handle customer enquiries from hotline, email and facebook
- Making outboard calls to customers to follow up their enquiries and complaints
- Maintain high customer satisfaction level
- Collect feedback from customer and analyse their issue and give recommendations to operation team
- Create and update engaging content for social media channel
- Participate in promotion activities
Requirements:
- Diploma or above
- Experience in customer service is an advantage
- Good command of spoken and written Philippines and English
- Good communication and interpersonal skills
- Problem solving skills and able to work independent
- With valid HKID and/ or working visa
To apply, please press the Apply Now button and send your CV with your available date to us.
Company Info
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