Our client, a Hong Kong's cultural authority is now looking for an Operations Assistant to support their Corporate Administration Department, you will be responsible for performing a variety of tasks including but not limited to:

Operational Support:

• providing support on users’ daily enquiries and gather users’ feedback;
• supporting administrative work of user accounts maintenance; and
• facilitating users on the use of Digital Asset Management (DAM) system, monitoring and assisting in project initiations and project closure.

Asset Ingestion Support: 

• helping to identify potential sources of digital assets for DAM ingestion by interviewing business stakeholders and assets owners;
• supporting business users on assets sorting and submission process;
• gathering and clarifying ingestion requirements (such as metadata and tags) with asset owners;
• reviewing, selecting and sorting on submitted digital assets;
• preparing asset import spreadsheets in CSV file and performing asset ingestion by using the AEM CSV Importer tool;
• effectively managing multiple asset submission requests, ensuring monthly target ingestion volume and timelines are met;
• assisting DAM Manager in framing and prioritizing the assets ingestion pipeline considering the business needs and project strategies of respective business departments; and
• collaborating with different teams across the organization.

Tag Management:

• assisting in developing and maintaining the list of controlled vocabularies (subject tags) with different business units; and
• supporting administration to create tags in DAM system.

You should:

• possess a recognised higher Diploma or equivalent preferably in Computer Science or Information Systems or a related discipline;
• have preferably 2 years of experience in operations support, data processing and entry, and business administration of applications systems in sizable organization;
• being well-organized and attentive to details;
• strong analytical thinking and problem-solving skills;
• proficiency in Excel is required;
• be proficient in written and spoken English and Chinese. Capable of reading and typing Traditional Chinese and Simplified Chinese is required.

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