E-Commerce Customer Services Officer[14-18k 3
Glamorous Land Limited
- Company Industries:Others
Job Information
- Post Date:2019-01-25
- Career Level:Entry Level
- Location:Tsim Sha Tsui
- Yr(s) of Exp:1 years
- Qualification:School Certificate
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Others:Full Time, Permanent
- Job Function:Customer Service - Supervisor/Officer Order Processing & Operation / Settlement Others
Job Description
We are a subsidiary of a fast-growing HK based financial group who is providing various financial services and products to the PRC clients. To cope with our rapid development, we are seeking for qualified individuals to join our energetic team:
REQUIREMENTS:
-
Diploma or above in any disciplines
- At least 1 year working experience in customer service field, candidates with potential and interest to develop in this field will also be considered; Candidates who are seeking FIXED OVERNIGHT online services jobs are definitely welcome and will be granted higher pay (Please mark in your application)
-
Good interpersonal skill and willing to learn
-
Proficiency in MS Word, Excel, and Chinese word processing
-
Good command of written and spoken English and Chinese
-
Fast Chinese typing
- SHIFT-DUTY REQUIRED from Monday to Friday, appx 08:00 to 23:30 daily with roster
RESPONSIBILITES:
- Prepare and present the daily market commentary to existing customers
- Work with the customer relationship team to enhance the customer loyalty
- Provide quality services to customers and answer customers’ enquiries via instant messenger software like WeChat/QQ
- Provide Customer Services in-door and ONLINE ONLY, No cold call and out-door-sale or face-to-face services required
BENEFITS:
- Five Working Days per week
- Bank Holidays
- Double Pay
- Bonus
- Medical & Dental Insurance
- Free Company Overseas Travel
- Professional Training
- Education Allowance
- Birthday Allowance
- Extra Leave
- Free Snack
- Good Location
Company Info
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