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項目助理 | 神秘購物暗訪 / PROJECT COORDINATOR | MYSTERY SHOPPING

Learning Curve Solutions Limited

  • Company Industries:General Business Services

Job Information

  • Post Date:2019-02-15
  • Location:Sheung Wan
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Full Time
  • Others:Full Time
  • Job Function:Clerical / Admin Staff  Junior Executive  Marketing - Market Research  

Job Description

Learning Curve是一家以香港為總部的神秘購物暗訪、客戶體驗和培訓公司,與本地、亞洲各地的公司和國際客戶合作。我們正在尋找一位特別的人加入我們在上環的團隊。 我們正在尋找一位有興趣學習並在未來可以從項目助理成長到項目經理的初級職員。我們團隊需要有趣、靈活的人。

 神秘購物暗訪是一種消費者研究工具,神秘顧客被派往零售商店、酒店和其他企業,模仿真正的顧客,暗訪完畢後向客戶提供對他們的服務和產品的意見。我們的目標是協助改善客戶服務。

這份工作的合適人選需積極主動、友好而且非常有條理。我們希望你能說、讀、寫中文和英文。如懂其他語言會更佳,但不是必需的。曾擁有客戶服務經驗亦是一個優勢。

項目助理的工作主要是協助項目管理團隊在香港和亞洲各地執行神秘購物項目。你需要協助招募和協調神秘顧客、查看在線的評估報告、一般項目管理、同時亦可進行神秘暗訪以獲得額外收入。

請將你的履歷電郵給我們,必須包括你目前和預期的薪金和最快可上班日期 (收集的數據僅用於招聘用途)。我們期待你的佳音。

 

Learning Curve is a Hong Kong based Mystery Shopping, Customer Experience and Training company working with local and international clients around Asia. We are looking for a special person to join our team in Sheung Wan. We are looking for a junior candidate who is interested in learning and growing from Project Coordinator to Project Manager in the future. Someone who is fun, flexible and fits with our team.

Mystery Shopping is a consumer research tool where people are sent into retail, hospitality and other businesses to review and report on service and products just like a real customer. Our aim is to help improve service for our clients.

The right person for this job has initiative, is proactive, friendly and very organised. We would like you to speak, read and write Chinese and English. Any other languages would be a bonus for us but not necessary. Experience in customer service is an advantage.

Your job supports the Project Management team to execute mystery shopping projects in Hong Kong and around Asia. You would help recruit and coordinate mystery shoppers, review online assessment reports, general project administration and even carry out mystery shopping visits for extra money.

Please send your resume with salary expectations and available start date. Interested parties please send your full resume MUST include your current and expected salary and date of availability. (Data collected will be used for recruitment purpose only) We look forward to hearing from you soon.

 

Company Info

 

Learning Curve partners with service industry clients to create tailored programs in mystery shopping, research and management training. We’re a specialised agency analysing service delivery from the customers perspective, reviewing internal service processes, and customising training programs and learning tools to minimise service gaps.

 

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