Responsibilities:

• Handle day-to-day phone/ email enquiries and complaints from customers.
• Deliver quality customer services and advices to customers.
• Liaise with internal departments to solve customers' problems and requests.
• Prepare reports on regular basis, system updates and provide analysis to Manager.
• Provide clerical support to operation team and accounting department.

Requirements:

• Tertiary education or above, with min 1-2 years’ customer services experience is preferable.
• Good command in spoken and written English, Cantonese and Putonghua.
• Proficient in MS Office (Excel, Word, Outlook), Chinese and English Word Processing.
• Well-organized, detail-oriented, capable to cope with multi-tasks.
• Candidates with less experience/ qualification will be considered for the post of Assistant.
• 5-day work.
• Immediate available is preferred.

Apply Method:

We offer a competitive package to the right candidate.  Interested parties please send your resume with expected salary to our HR & Admin Department via email.