http://www.api-hk.com

In API Hong Kong laboratory, a variety of tests are performed on household items: toys, furniture, DIY, kitchenware, electric appliances, etc.

With the continuous expansion of our lab activities we are looking for dynamic and motivated candidates to join the testing team.

Responsibilities:   

• Primary customer interface to coordinate customer requirement to lab operations.
• Provide friendly and professional pre-sale and post-sales throughout order transaction.
• Handle sample registration and release of test report.
• Handle customer enquiry on service capacity, quotation, reporting status, report contents and complaints.
• Follow up with customer on missing information and samples.
• Provide regular summary report to customer regarding the lab service.

Requirements:

• Minimum 3 years’ relevant experience in laboratory testing company (Candidates with less experience will be considered as Customer Service Executive).
• Fresh grad candidate is welcomed
• Highly-organized, able to work independently and capable of working under pressure with multi-task assignments
• Good command of English and Chinese
• Good computer skills
• Familiar with European regulations/standards is an advantage.
• Having the experience of component sorting is an advantage.
• IMMEDIATELY AVAILABLE is PREFERRED

5 days work (overtime and weekend work required if necessary).

* Interested parties please send your full resume stating date of availability, present and expected salary via APPLY NOW Button.*