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E2E Recertification Coordinator Lead

Asia Progress Executive Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2019-02-15
  • Career Level:Middle
  • Location:Central & Western Area
  • Yr(s) of Exp:3 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Corporate Banking  Project Finance  Order Processing & Operation / Settlement  

Job Description

Our client is reputable Foreign Corporate Investment Banking/ Global Markets./ Financial Institution. To cope with the rapid business expansion, they are now inviting high caliber candidates to join the team

 

E2E Recertification Coordinator Lead (Location: Quarry Bay)


The Recertification Coordinator is a newly created position within ITO with a primary focus to oversee the client recertification process, acting as the point of contact for client for any recertification related matters while coordinate with all the involved teams and departments.

 

Responsibilities

  • Manage Recertification schedule
  • Alleviate administration duty of document collection from SBO
  • Protect bank through periodic and ad hoc review
  • Strengthen & solidify client relationship by enhancing recertification experience

  • Ensure clients receive the highest standard available for recertification coordination
  • Facilitate and coordinate recertification process within bank policy
  • Identify and verify entities to be recertified with business, affirm recertify strategy and priorities
  • Manage and lead recertification scheduling through 30 | 30 | 30 process:
  • 30 days to confirm with SBO for client recertification + documentation collection
  • 30 days for screening, scoring, and KYC analysis
  • 30 days to complete all validations
  • Handhold the client throughout the recertification exercise
  • Responsible for collecting all document from clients & SBO
  • Serve as ‘Primary Point of Contact’ to communicate and resolve any recertification process issues with business, clients and internal functions
  • Manage and coordinate ad-hoc / partial recertification review

  • Efficient & effective coordination with all internal processing units
  • Communicate and coordinate with all internal functions involved in the recertification process, such as Screening, Data & Doc Gap Analysis, KYC Analysis, Referential, etc.
  • Oversee the element of SLA are delivered by all internal functions
  • Ability to work alongside internal processing teams (onshore/offshore) to meet delivery of SLAs by all functions

  • Maintain and report information on recertification services and quality provided to clients
  • Contribute to recertification pipeline management and status tracker
    Contributing Responsibilities
  • Contribute to the Permanent Control framework
  • Contribute to good quality client data
  • Ability to interpret and articulate the guidelines provided by the Group Policies and Procedures togovern the KYC/AML recertification process


Qualification:

  • Minimum 2 years in any of the following areas preferred: Client Onboarding, KYC/AML new account onboarding, Recertification/QDD specialist, KYC Advisory, Compliance, Financial Markets Regulator
  • Ability to work collaboratively across functions
  • Highly motivated to uplift client experience
  • Advanced communication skills (face to face, verbal, and written)
  • Excellent interpersonal skills
  • Self-motivated and rigorous to ensure quality
  • Ability to work under pressure and tight deadlines
  • Excellent analytical and problem solving skills (Project management experience is a plus)
  • Fluent in English (Chinese Mandarin, French, or any other Asian language is a plus)
  • Proficient with Excel and PowerPoint
  • History of achievement in previous roles

Please send full resume with present & expected salary to expedite sourcing in MS-WORD format by clicking “APPLY NOW”

Please quote our reference in your application

Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided upon request

All information provided will be used for recruitment purpose only

 

Company Info

Asia Progress is a well-established and reputable boutique talent acquisition agency specialising in the Banking & Finance industry. We firmly believed in providing exclusive and bespoke talent search to our clients and career advice to our candidates. 

Equipped with solid experience in recruiting for all levels, we have successfully developed an established and renowned practice. Our reputable network in the Banking & Finance industry is what makes us stand out from our competitors and enables us to remain competitive yet at the same time providing professional talent search and career advice.

For enquiries and contact details, please visit: www.asiaprogress.com.

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