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Customer Service officer/Manager- Retail/Corporate Bank (Indian language plus)

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  • Company Industries:Others

Job Information

  • Post Date:2019-01-31
  • Career Level:Middle
  • Location:Central & Western Area
  • Yr(s) of Exp:3 years
  • Salary:HK$25,000 - 35,000 /month
  • Employment Type:Full Time, Permanent
  • Others:Full Time, Permanent
  • Job Function:Corporate Banking  Retail Banking  Order Processing & Operation / Settlement  

Job Description

Our Client, a leading Global bank in Hong Kong, is looking for a 'Customer Service officer & a Manager' for their Retail Banking & also for Corporate team, as they are expanding operations.

You will have to offer pro-active solutions to meet the varying requirements of the customers such as, but not limited to, Account servicing, new account opening, query handling, internet banking related, customer advices etc.  

Responsibilities: 

  • To manage & source Corporate Accounts and Corporate Salary remittances through Corporates/SMEs
  • Corporate KYC, cold calling and conducting business meetings
  • Outbound sales for Corporate Accounts and for Corporate Salary Remittances
  • To source retail customers through outbound phone calls (cold calls) and physical visits to Corporates/SMEs with a view to acquire new accounts
  • Provide financial solutions to customers to achieve business targets on wealth management
  • Identify customer needs through financial analysis and portfolio review

  Requirements: 

  • Degree holder in Business or related disciplines
  • Minimum 2 years of sales experience in banking or financial institution
  • Qualified individual to carry out regulated activities in insurance and investment
  • Sound knowledge of wealth management products
  • Self-motivated, customer-centric and able to work under pressure
  • Excellent interpersonal, relationship management and communication skills
  • Excellent command of spoken and written English and Chinese, including Putonghua
  • English,Cantonese,Mandarin language or Indian Language is a plus
  • Proficient in MS Office applications including Chinese word processing

 

If this sounds like a perfect role for you, please call/Watsapp Anjit at +852 9285 4141 or click here to apply now!

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