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Guest Services Officer ( Front Desk)

The Royal Pacific Hotel & Tower

  • Company Industries:Hospitality / Catering

Job Information

  • Post Date:2019-02-11
  • Career Level:Entry Level
  • Location:Tsim Sha Tsui
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time, Permanent
  • Others:Full Time, Permanent
  • Job Function:Hospitality / Hotel Services  Others  Integrated Resort / Casino  

Job Description

Responsibilities
  • Responsible for greeting and front desk duties
  • Handle all arrival and departure records, bookings and registration.
  • Provide frontline services at reception counter and maintain a good relationship with guests
  • Assist in handling incoming phone calls and queries for visitors and guests.

Qualifications

  • Diploma or above in hospitality management or related disciplines
  • A minimum of 1 year relevant experience preferably in hotel industry
  • Knowledge of Opera System is preferred
  • Pleasant personality, customer-oriented with good communication and interpersonal skills
  • Good command in both spoken and written English and Chinese. Putonghua and other languages would be an asset

 

A competitive remuneration package and career advancement opportunities will be offered to the right candidate. Interested parties should apply with your resume, expected salary and contact details to: Human Resources Manager, 8/F, The Royal Pacific Hotel & Towers, China Hong Kong City, Canton Road, Kowloon, Hong Kong .

Please read our Personal Information Collection Statement at www.sino-hotels.com/en/careers/career-pics before submitting your application. Equal opportunities are extended to all candidates and the information provided will be treated in strict confidence and used for recruitment purposes only.

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Company Info

Located in the shopping belt of Canton Road in Tsim Sha Tsui and by Victoria Harbour, The Royal Pacific Hotel & Towers is the only hotel in Hong Kong directly connected to the China Ferry Terminal. The Hotel’s 673 rooms and suites command stunning views of Victoria Harbour, Kowloon Park and the city. Guests can enjoy a smorgasbord of dining options, including Café on the PARK which serves all-day buffets with global flavours, the award-winning Satay Inn which provides authentic Singaporean cuisine, the chic Pierside Bar & Restaurant known for its contemporary Australian fare, and PARK Deli which offers a tempting array of freshly-baked pastries. Guests can also enjoy a full range of facilities, including a gymnasium, Business Centre, eight meeting rooms and complimentary internet services.

For more information, please visit us at: www.royalpacific.com.hk

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