主要職責 | Job Responsibilities

• 向客戶提供優質服務
• Deliver exceptional service through inbound member phone calls and emails while simultaneously operating multiple computer applications

• 解答客戶查詢及處理跟進 
• Take ownership of the relationship and follow through on commitments

• 積極推廣我們的產品，服務，優惠和促銷活動
• Actively engage member on our amazing products, services, benefits and promotions providing clarity, accuracy all while creating an incredible and authentic experience

• 處理客人的投訴，及時提供適當的解決方案和備選方案 
• Take ownership of possible complaints, provide appropriate solutions and alternatives within a timely manner

職位要求 | Requirements:

• 中六或以上程度 
• High school diploma or equivalent

• 最少兩年顧客服務工作經驗 
• 2+ years of customer service experience supporting complex and escalation contacts; call center experience preferred 

• 能書寫通順的中文、 英文，操流利的普通話和英語
• Verbal and written fluency in English and Mandarin 

• 能同時操作不同電子平台應用 
• simultaneously operating multiple computer applications

• 友善有禮，具良好溝通技巧
• Excellent communication and presentation skills 

• 持有香港身份証，香港工作簽證 或IANG
• Candidates must be allowed to work in Hong Kong, (IANG) are also welcome

員工福利 | Employee Benefits

• 5天工作
• 5 days work 

• 銀行假期
• Public Holidays

• 有薪年假 12-15天
• Annual Leave 12-15 Days

• 生日假
• Birthday Leave

• 慈善活動假 
• Paid Charity Day

• 住院、門診醫療福利及牙科福利 
• Medical insurance 

• 雙糧
• Double Pay

WorldVentures is a privately held company based in Plano, Texas with active representatives and members in over 34 markets. In addition, all full time employees automatically receive a WorldVentures membership at no cost to allow employees access to our exclusive DreamTrips group travel experiences.

Interested parties click "APPLY NOW" to submit your application.

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