Ambros Soft Limited is looking for POS Support Technician

Job Description

• Support store opening projects
• Supervise with backend team to responsibility for technical support of POS System. 
• Handle mix & match creation and amendment for menu changes
• Collect user requirements and feedback.
• Providing support and coaching to the team – sharing experience in POS areas, technical expertise and best practices.
• Coordinate with vendor, handle daily operation for I. T. Division.
• To support in-store system testing including POS and other operation systems, prepare test cases and validate results.
• Provide in-house user support, troubleshoot issues on all IT aspects including hardware, software.
• Provide user training of new systems and prepare document standard operating procedures
• To support in-store system testing including POS and other operation systems, prepare test cases and validate results.
• To prepare ad-hoc reports for analysis.
• To researching, evaluate and recommend equipment and software, as necessary, to meet the business and technical requirements.
• To monitor SLA for both network IT and external vendor by constant and effective communications with them.
• To assist in User Acceptance Test for POS and all in-store systems, and to ensure the provision of efficient and effective services to both internal and external users.

Interested candidate please submit your CV with your expected salary.