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IT Support

Matrix Research Limited

  • Company Industries:Security / Fire / Electronic Access Controls

Job Information

  • Post Date:2019-02-11
  • Career Level:Entry Level
  • Location:Shatin Area
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Full Time
  • Others:Recent Graduate will be considered
  • Job Function:Support  

Job Description

Responsibilities:

  • Provide technical support and maintenance services including software, desktops, notebooks, servers, network, hardware, and solve all computer problems;
  • Prepare, install, update and configure desktop / laptop hardware & software and IT equipment
  • Provide remote/on-the-field technical support (hardware and software) and Server monitoring
  • Monitoring security/network device
  • Network settings, data backup and repair
  • Internal system maintenance and monitoring
  • Ad hoc administration related jobs

 

Requirements:

  • Degree/Higher Diploma in Computer Science or equivalent
  • 1 years+ IT support related working experience
  • Working knowledge of support Microsoft Windows, Apple / Mac, and handheld devices such as- tablets / smartphones
  • Support experience with Microsoft Office and web application
  • Ability to diagnose and resolve basic technical issues
  • Strong analytical skills and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Good spoken and written Cantonese, English and Mandarin
  • Work in Hong Kong Science Park

Company Info

Matrix is the authentic supplier of Access Control and Smart Building with IoT applications to corporations around the globe. From its inception in 2003, ACX was created with one ambition which is to design a world-class access control system that is highly secured with innovative design and cutting-edge technology. ACX has been leading in Mobile Virtual Card technology and Multi-factor Authentication by me­ans of Bluetooth, Scrambled QR code, Palm Vein, Fingerprint, Facial Recognition, RFID Card Access, NFC and Octopus Card. We also provide valuable Original Design Manufacturer (ODM) services and Customization to our customers upon request. Our trustworthy partners include NXP, Milestone, LEGIC, Fujitsu, Boonedam, Sensetime and Octopus. 

ACX is the brand of Matrix Research Limited.
https://www.acxhk.com/

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