Our client is currently looking for an Assistant Manager taking care of their claims administration function.

The incumbent will be reporting to Department Head directly.

Job Description:

• Assist the team to achieve and maintain service standard and smooth operation.
• Responsible for claims assessment, handle claims related enquiries and complaints.
• Create claims guidelines for new products and prepare claims manual from time to time.
• Work with auditors for claims audit.
• Participate in system design and UAT testing.
• Convey training to internal staff and agency force.
• Provide coaching and training to subordinates.
• Participate in ad-hoc projects and assist supervisor for projects assigned by management.

Job Requirements:

• Bachelor degree with minimum 5 years’ experience in life claims operations of which 2 years supervisory experience.
• Strong analytics with excellent problem solving skills.
• Independent, proactive and able to work under pressure and meet challenges.
• Superb command in written and spoken Chinese and English.

Languages
Fluent in Cantonese, English and Mandarin 

Interested parties please email your resume to hk@springerpg. com for consideration. For job enquiries, please call 2114 2625 for more details.

Please mention your consultant's name on your application if you have already registered with Springer.

All information provided by candidates will be used solely for recruitment purposes only in accordance with the employer’s personal data policies