To our customers, you are the face of IT Channel. Listen to our customers’ needs, explore and uncover business opportunities by the latest Big Data , Cloud, AI technology!

Job Description

• Provide outstanding customer service and sales support to IT Channel's customers. Manage customer’s enquiries by phone, email and/or live chat.
• Implement creative ways to improve our client relationships and to drive business by promoting our products. Provide strategic and consultative advice to help customers get the best return on their advertising investment and/or solve technical challenges for customers.
• Partner with Finance, Marketing and Sales teams on role definition and process enhancement. Collaborate with Specialists, Engineers and Product team members on project management.

Skills Required:

• Degree in any field (3rd / final year will be considered as part-time)
• Experience in sales, marketing, consulting or customer support will be an advantage
• High tolerance for ambiguity, with the ability to operate in a fast-paced, dynamic environment. Effective resourcefulness in mining available knowledge bases to find answers and solutions.
• Proactive, independent worker with the capacity to lead, motivate and work well with others.
• Effective problem-solving and analytical skills, with the ability to see both detail and big picture challenges.
• Strong interpersonal, communication and analytical skills
• Proficient in English, Putonghua and Cantoneses.
• Good computer skill especially MS office
• Patient and have strong sense of responsibility

For Interested parties, please click "Apply Now" for job applications