Customer Account Representative
Sierra Wireless Hong Kong Limited
- Company Industries:Telecommunication
Job Information
- Post Date:2019-02-13
- Career Level:Entry Level
- Location:Shatin Area
- Yr(s) of Exp:4 years
- Qualification:Non-Degree Tertiary
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Customer Service - Supervisor/Officer Account Servicing Sales Administration
Job Description
Position Summary:
Support daily operations of Sales Operation team
Job Responsibilities:
- Sales support for multiple product markets in Asia Pacific
- Management of relationships with key customers in Asia Pacific in relation to: order management, front-line customer service, logistics coordination and resolution of customer issues
- Interface and coordinate with Operations, Product Management and Finance to ensure timely deliveries of customer product
- Participate in daily planning meetings to coordinate current and forward-looking customer requirements
- Effectively communicate delivery schedules and schedule changes to customers/sales
- Purchase Order Processing and database entry
- Manage and update the customer database
- Be responsible for the maintenance and distribution of customer reports, together with additional reports required by the sales department
Job Requirements:
- Minimum of 4 years-experience in sales operations and order fulfillment role in EMS environment. Post-secondary education, a degree would be an asset
- Team player with strong customer service experience
- Self-starter, strong initiative, internally motivated
- Exceptional communication and interpersonal skills
- Ability to meet deadlines in a fast-paced environment, excellent time and organizational management skills
- Computer literacy with Microsoft Office (strong Excel) and Oracle skills
- Language – fluent in Cantonese, Mandarin and English
- Detail oriented, patience and good customer service manner
Interested candidates can send their full resume with earliest availability information by email below (Data collected will be used for recruitment purpose only.)
Company Info
Sierra Wireless (NASDAQ:
SWIR) (TSX: SW) is an IoT pioneer, empowering businesses and industries to transform and thrive in
the connected economy. Customers Start with Sierra because we offer a device to cloud solution, comprised of embedded and networking solutions seamlessly integrated with our secure cloud and connectivity services. OEMs and enterprises worldwide rely on our
expertise in delivering fully integrated solutions to reduce complexity, turn data into intelligence and get their connected products and services to market faster. Sierra Wireless has 1,300 employees globally and operates R&D centers in North America, Europe
and Asia. For more information, visit http://www.sierrawireless.com/.
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