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Supervisor, Customer Service

Sun Logistics Company Limited

  • Company Industries:Others

Job Information

  • Post Date:2019-01-25
  • Location:Tin Shui Wai
  • Salary:Salary provided
  • Employment Type:Full Time
  • Others:Full Time
  • Job Function:Others  Inventory / Warehousing  Supply Chain  

Job Description

Key Responsibilities

  • Manage daily operation of one team
  • Job allocation of each colleague in the team
  • Review and provide recommendations to enhance operations efficiency and inventory control
  • Monitor in/out record of stock ensure inventory integrity and accuracy
  • Work with warehouse supervisor to conduct cycle counts and stock takes
  • Be a key customer services contact point of assigned key accounts
  • Provide proactive customer services on account servicing to enhance CS quality
  • Handle customer’s complaints – to investigate and propose follow-up actions when irregularities
  • Work location: Tin Shui Wai Warehouse
  • Working days & hours: 5.5 days (Alternative Saturday-off)

 

Who we are looking for

  • Form 5 / DSE or above
  • At least 5 years relevant experiences, preferable in logistics and warehouse
  • Excellent communication & inter-personal skills
  • Professional telephone manner in handling customers’ enquiries
  • Positive attitude while under pressure and able to meet deadlines
  • Fluent in spoken and written English, Chinese & Mandarin
  • Knowledge on PC applications
  • Immediately available would be an advantage

 

What we can offer

  • Performance Bonus
  • Public holidays
  • Transportation Allowance / OT Allowance
  • Birthday Leave / Marriage Leave / Paternity Leave
  • Medical Scheme / Education Subsidy / Kids Education Subsidy
  • Referral Incentive
  • New Staff Award Bonus (After probation) 
  • On-the-job training

 

 

We offer competitive salary and benefits package including: bank holiday performance bonus, annual leave, mandatory provident fund scheme, medical scheme and ample career development opportunities to successful candidate. Interested parties please send your full resume to us with latest salary history and expected salary. Shortlisted candidates will be arranged for interview.

 

All information provided will be treated in strict confidence and personal data will be used solely for recruitment purpose. Unsuccessful candidates may be considered for other vacancies in our group. Applicants who are not contacted within 6 weeks shall consider their application unsuccessful and it will be kept for future reference. All unsuccessful applications will be destroyed within 12 months.

 

Company Info

Sun Hing Group has been established for more than 75 years and has investments in Hong Kong, mainland China and Canada. We have over 300 employees in Hong Kong and cover a wide range of business areas including thirty party logistics (3PL), cargo consolidation, drayage, insurance brokerage, wealth management, I.T. management solutions, conference and business centre. In Sun Hing, we strive to deliver the same business understanding and enthusiasm with our customers for further development and embrace the challenges in future.

“PEOPLE” is one of our core values and we are now looking for high caliber candidates to join us.

Sun Logistics Company Limited is a member of Sun Hing Group.

For further information, please visit us at http://www.sun-logistics.com

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