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Guest Services Officer/ Supervisor/ Manager - Front Office

Winland 800 Hotel Limited

  • Company Industries:Hospitality / Catering

Job Information

  • Post Date:2019-02-19
  • Career Level:Entry Level
  • Location:Tsing Yi
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Receptionist  Customer Service - Supervisor/Officer  Hospitality / Hotel Services  

Job Description

Job Description
Responsible for all daily front office activities.

Major Responsibility

  • Daily check in, check-out, reservation and reception work.
  • Ensure accurate handling of billing and administrative work, including the review and    report archiving.
  • Proper and timely handing of customer requirements, inquiries and complaints.
  • Liaise with the department team to achieve daily tasks.
  • Any other tasks assigned by supervisor.
  • Candidate with more experience/ qualification, will consider as Supervisor or a higher  position

Requirements:

  • A minimum of 1 year’ relevant experience in hotel / serviced apartment is desirable; fresh graduate also will be considered
  • Good command of both spoken and written Cantonese, English and Mandarin;
  • Presentable, Responsible, service oriented with excellent interpersonal skill;
  • Good Computer skills particularly in MS Office & Chinese Word-processing
  • Able to work on shift duty

Your Benefit

  • Free Meal Provided;
  • Performance Bonus;
  • Medical Insurance;
  • Annual Leave, Maternity Leave, Paternity Leave & Compassionate Leave

We will provide comprehensive training programs & career growth opportunities to the successful candidates. Interested parties can apply with full resume and expected salary to Administration & Human Resources Department via "Apply Now" or via phone number at 2521 5881.

All personal data provided will be retained and considered for other position(s) which may subsequently become available within the Winland 800 Hotel if you do not indicate your dissent. All information received will be kept in strictly confidential and only used for employment-related purposes. All information provided by applicants will be treated as confidential and will be used for recruitment purpose only.

Company Info

Winland 800 Hotel welcomes you to a whole new era in stylish accommodation surrounded by urban convenience. We provide a uniquely relaxing environment for guests to unwind in resort ambience that restores a sense of well-being. Our hotel provides 800 guest rooms including several deluxe rooms which all are tastefully designed and reveal fabulous panoramic views of the Rambler Channel or the breathtaking 200-metre outdoor swimming pool.

Our Hotel is located within the transportation hub of Kowloon on the south-eastern waterfront of Tsing Yi and is convenient to all tourist attractions and shopping destinations in Hong Kong. Asia World-Expo and Hong Kong Disneyland is only minutes away.

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