We are looking for an energetic and adventurous member to join our team. In the role, you will work across all departments (Sales & Marketing, Ecommerce, Operations, Administration, etc.) and gain broad exposure to the operational elements of Vegan Concept business model. We’ve outlined a few of the key tasks below, but are also open to providing additional experiences in particular areas of interest.

Responsibilities:

• Carry out daily sales order processing – from packing orders to arranging shipping promptly and accurately; 
• Prepare all sales and marketing related documentations – invoice, quotations, proposals, sales reports, etc.;
• Handle customer enquiries and complaints timely and professionally;
• Follow up on sales order status and resolve any issues;
• Assist in managing online store and e-commerce platforms;
• Monitor stock to ensure inventory is maintained at an appropriate level to support wholesales business;
• Data-input to ensure details are current and accurate;
• Handle administration and reception duties to ensure smooth operation in the Showroom/office;
• Assist in managing social media platforms (Facebook, Instagram, WeChat, etc.);
• Support the sales and marketing promotion plans by coordinating activities and events; and
• Handling ad-hoc duties as assigned

Requirements:

• One to two year relevant working experience, preferably in beauty or e-commerce industry 
• Proficient in MS Word, Excel and Chinese Word Processing is a must
• Good command of spoken and written English and Chinese
• Strong sense of responsibility and able to multi-task
• Attention to details and able to work independently in a small office environment
• Knowledge in using Photoshop or AI will be an added advantage
• Immediate available is highly preferred
• Don’t mind getting their hands dirty!
• Fresh graduates are welcome to apply

Candidate with more experience will be considered as Sales Coordinator / Assistant.