Responsibilities

• Focus on Vendor management, Scanning service and Data Capture Service delivery with satisfactory qualification.
• Lead a team to manage ongoing Outsourcing Vendor relationship through monitoring of business levels, operational performance, service reviews and benchmarking exercises
• Review, analyze and evaluate Outsourcing Vendors to identify areas to maximize efficiencies, enhance benefits or optimize costs
• Monitor operational workflows, identify potential risks, perform audit analysis and rectify any performance issue
• Act as liaison among department end-users, IT Application Teams and Outsourcing Vendor
• Resolve operation issues and identify areas for improvement to enhance intercompany service quality
• Perform the BCP work plan and BCP drill tests
• Perform ad hoc projects as assigned

Requirements

• University degree in Business Administration, Management Information System, or a related discipline
• Minimum 8 years of relevant working experience in life insurance industry, with at least 5 years in management / supervisory level.
• Minimum 3 years of experience in performing project management preferably with knowledge of insurance products and data analysis
• Professional qualification in Life Insurance such as Fellow of the Life Management Institute (FLMI) highly preferred.
• Experience in vendor or contract management functions is an advantage
• Ability to multi-task and handle pressure of a fast-paced environment.
• Strong organizational and problem-solving skills
• Excellent interpersonal relation skills
• Excellent verbal and written communication skills in English and Cantonese
• Good knowledge of application software including Brio Query, MS Excel, MS VBA, MS WORD and MS Powerpoint

Candidates with less experience will be considered as Assistant Manager

For other vacancies, please visit our website at http://www.prudential.com.hk/staffrecruit

We offer an attractive remuneration package including 5-day work week and flexible benefits. Please send your application with present and expected salaries to Human Resources, 25/F, One Exchange Square, Central, Hong Kong OR email to staff.recruit@prudential.com.hk OR fax to 2525-0434.

Data collected will be used for recruitment purpose only and will be kept for 12 months. Only short-listed candidates will be notified.