Responsibilities:

• Provide 1st level IT support including desktop related technical assistance via phone, email and in person

• Maintain end-user computing operation and service delivery channel
• Log all clients enquires in the ticketing system and escalate users problem to 2nd tier support if needed

Requirements:

• Diploma or above in Information Technology / Computer Science or other related disciplines

• 0-2 years of experience in IT support field, helpdesk support experience
• Good communication and presentation skills
• Good command in both written and spoken Chinese and English
• Fresh Graduates Are Also Welcome

Please send your full resume with MS Word format to us by email or fax: 3426 2763, or you may click the Apply Now button below. For any enquiries, please call Ms. Karen Lam at 2126 7548 or 9801 0808.

For other vacancies, please visit our website www.swing-hk.com

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All information provided will be treated in strict confidence and used for recruitment purposes only.