Job Description:

• Identify technical, operational and functional problems of the system, recommend and implement appropriate solutions to solve those problems.
• Provide application helpdesk support through phone and email to our clients.
• Handle enquiries for application usage and support incident troubleshooting with project team.
• Provide requirement collection and system training to clients.
• Be the contact point and work closely with clients to resolve all inquiries and issues.
• Any ad-hoc duties as assigned
  
  

Requirements:

• With minimum 1 year of relevant working experience.
• Knowledge on Tomcat or SQL is an advantage.
• Experience on application support service is preferred.
• Strong communication and organization skills.
• Organized, self-motivated, enthusiastic and rapid learning capability.
• Proficient of oral, written and presentation skills in Cantonese and English. Excellent command of Mandarin is an advantage.
• Good team player and able to work independently with strong sense of responsibility and loyalty.
  
  

***On-the-job training will be provided for career advancement.

Website : www.cyberwisdom.net

Please send full resume , present and expected salary, available date by clicking "Apply Now".

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