Responsibilities

• Report to Head of Operations and Senior Operations Manager;
• Setting up standard operating procedures;
• Assist in training and management of staff;
• Achieve targets and deliver leading standard of customer services.

Requirements

• At least 2-3 years' experience in an operation role in beauty / cosmetics environment;
• Proven track record in handling both internal and external customers;
• High level of brand awareness and product knowledge
• Independent, self-motivated and able to work under pressure;
• Good command of both written and spoken English and Chinese;
• Proficient in MS Office applications including Excel, Word, PowerPoint.
  

We offer excellent career prospects, competitive salary and fringe benefits to the right candidate.  Please apply in strict confidence by sending personal resume together with salary expected and date available to:

Division Manager, Human Resources
Harvey Nichols (Hong Kong) Limited
12/F, South Block
Skyway House
3 Sham Mong Road
Tai Kok Tsui, Kowloon.

or by email to: careers@harveynichols.com.hk

* All personal data collected will be used for recruitment purposes only.

HARVEY NICHOLS HONG KONG is an upscale luxury fashion destination where our concept of leading trends, unparalleled and exclusive selection of international brands has made us the leader and the place to be for all fashion lovers in Hong Kong.  HARVEY NICHOLS stores situated in 13 major cities around the world like London, Dubai and Istanbul.

At HARVEY NICHOLS we are proud to say that our success is the result of the valuable contribution of all our employees, through their attitude, skills, knowledge and expertise.  We rely on a high level of personal and professional standards to deliver the quality of service that our customers expect and to maintain the excellent reputation of our brand.   

In return, we aim to provide employees with a positive, energetic and supportive working environment, in line with our ‘Excellent Customer Service’ philosophy and ways of working.