Purpose:

To professionally support the Immigration (IMMS) Team in providing smooth service delivery for any product within scope.

Responsibilities:

• To assist Immigration Consultants and other team members with immigration paperwork preparation such as filling up the application forms, letters based on information provided by clients, translation work etc.;
• Responsible for filing case documents for each assignee and dependent, in accordance with country Policy and/or ISO requirements. This includes and is not limited to scanning, copying and preparing hard and/or soft copies of the case documents and all associated correspondence;
• Assist in conducting research and compile information related to IMMS;
• Help with administration of visa expiry report;
• Assist with invoice preparation and collection;
• To assist in the administration of internal immigration system;
• Assist in collecting or delivering physical documents where in person appearance is required;
• Support any team members in IMMS team whenever required on any administration work needed such as filing, system updates, translation work, invoicing, reporting, etc.; 
• Support any ad hoc assignment/project if required.

Education, Qualifications and Work Experience:

• Must have at least 1-2 years’ relevant experience in a similar function;
• Excellent computer skill, MS office, Outlook, etc.;
• English ability and fluency in local language depending on office location;
• Proven client service experience;
• The attributes and behaviours required for Santa Fe Values of Quality, efficiency, people, safety, respect & ethics.

Technical Knowledge & Skills:

• Good communication / negotiation / organization skills;
• Pro-active, can do attitude and team work, problem /conflict resolving skills;
• Attention to detail;
• Ability to work to deadlines and prioritize workload.

We offer attractive remuneration package to the right candidate. Interested parties, please send your resume, stating your present and expected salary, contact number and date available by clicking “Apply Now”.

Our Company is an equal opportunity employer and welcomes applications from all qualified candidates. The personal data provided will be used for consideration in your application for the applied post and other suitable positions in Santa Fe. Applicants who are not invited for interview within 6 weeks may consider their applications unsuccessful. All personal data of unsuccessful candidates will be destroyed after 6 months.