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Customer Service Executive (10-20K, 5-Day, medical) - Ref. 629

KEK Consultancy Company Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2019-02-23
  • Career Level:Entry Level
  • Location:Kowloon Bay
  • Yr(s) of Exp:2 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Business Development  Call Centre  Customer Service - Supervisor/Officer  

Job Description

One of our clients is now looking for high calibre candidates to fill the following positions:

Post 1: Senior/ Customer Service Executive

  • Diploma or above; 
  • 2 years or above Customer Services experience, preferably gained in B2B/ call centre/ hotline support environment; 
  • Handle inquiries through inbound calls and emails from commercial clients; 
  • Provide after-sales service to customers; 
  • Occasional visit to clients' offices/ shift duty may be required (with shift allowance);
  • No need to cold-call or achieve sales quota; 
  • Good command of English and Chinese (Cantonese & Mandarin).

Remarks:

  • Monthly salary: HK$13K-20K (depends on candidates' experience and skills) + discretionary bonus; 
  • Working location: Kowloon Bay; 
  • 5-day work;
  • Good fringe benefits including banking holiday, etc.

Post 2: Customer Service Executive

  • F.5 or above;
  • 1 year or above experience in customer service, preferably in logistic or warehouse sector;
  • Handle and follow up maintenance order;
  • Answer customers' enquiries and schedule delivery arrangement;
  • Coordinate the works with outsourced logistic vendor and our maintenance technicians for providing after-sales service;
  • Good telephone manner and good communication skill;
  • Fluent in Cantonese and good in English;
  • Good in MS Word, Excel, and English and Chinese Word Processing.

Remarks:

  • Monthly salary: HK$10 - 15K x 12 months + Discretionary bonus;
  • Working location: Kowloon Bay;
  • Working hour: 9am-6pm;
  • 5-day work.

Interested parties please click "APPLY NOW" and attach your updated resume with expected salary in "MS WORD" format or fax your resume to 852-3011 3069.

Please quote the Job Ref. No. and Applied Post on the subject of your application.

Company website: www.kek.com.hk

The information provided will only be used for recruitment related purposes.

Company Info

KEConsultancy Company Limited has been providing topnotch HR services to job seekers and employers for more than 15 years.  We strive to provide high quality services including recruitment, headhunting, secondment & payroll, training & development, corporate social responsibility (CSR) programme and consultation.

We have a successful proven track record for searching & selecting right talents for different corporations. We have a strong database system to help job seekers to pursue their career goals effectively and support our employers in executing an efficient business process to achieve greater success.

We strive to provide extraordinary customer service to both job seekers and employers. Our company core value is CS PLUS, because we:

Care
Serve
Perform
Listen
Understand
Strive

Our website  : www.kek.com.hk

Our email     : [email protected] (For job seekers)

                       [email protected] (General)

EA License No.: 67738

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