Responsibilities:

• Provide technical support and resolve problems related to the DCHAV products
• Perform troubleshooting and respond promptly to the customers’ requests through various media
• Closely communicate with customers and provide user-friendly solutions and assistance to them on technical issues of the products
• Coordinate with other departments for escalated cases when necessary
• Perform on-site installation of Hi-Fi products
• Perform ad hoc assignments as required

Requirements:

• 3 years or above experience in audio or related industries
• Proficient with HiFi knowledge is preferred
• Willing and able to learn updated products information and features
• Strong communication and interpersonal skills
• Open minded with a good sense of urgency
• Self-motivated and able to work under stressful conditions

We offer competitive salary, discretionary bonus, medical insurance, provident fund, life and personal accident insurance, annual leave and staff purchase discount. Interested candidates please send your resume with salary expectation by post or email by clicking “Apply Now”.

Human Resources Department, Dah Chong Hong, Ltd.

8/F., DCH Building, 20 Kai Cheung Road, Kowloon Bay, Kowloon.

We are equal opportunities employer. Applicants who are not invited within 2 months may consider their application unsuccessful. All applicants may be considered for other suitable positions with DCH Group / CITIC Pacific Group and will be deleted from our files after 6 months from the date of application.