Responsibilities

• Responsible for service department daily operation (Quotation, Purchase Order & Invoice approval)
• Monitor and review KPIs to identify issues and improvement areas by conducting root cause analysis
• Conduct periodic review, update maintenance procedures and systems, manage and monitor the technical performance to ensure the product technical performance continuously up to company standard
• Compile and manage related budgets and controls
• Technical inputs on new projects and developments
• Lead, coach and develop own service technicians
• Review daily job sheet and duty roster to secure effective productivity and service quality
• Interface with customers and suppliers on technical support aspects
• Build and regularly review the mechanism of daily job distribution and parts preparation

Requirements

• Degree /High Diploma holder, preferable in Electronic & Electrical Engineering disciplines
• Possess at least 7 years’ relevant experience, preferably in home appliance with management experience
• Sound knowledge in electronic testing equipment or telecommunication field
• Good analytical, problem solving skills and technical service management
• Possess good planning and organizing skills, good knowledge in workshop management and industrial work safety
• Be confident and determined; patient and customer-oriented
• Proficient in English and Mandarin

Interested parties please send your full resume and expected salary to our mailbox by clicking “Apply now” below or by fax to (852) 2882 4159.

For more information about Jebsen Group, please visit www.jebsen.com or follow us on:

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At Jebsen, success breeds success.