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Client Relationship Manager, Global Strategic Client

Toll Global Forwarding (Hong Kong) Limited

  • Company Industries:Freight Forwarding/Delivery/Shipping

Job Information

  • Post Date:2019-02-22
  • Career Level:Middle
  • Location:Kwai Fong
  • Yr(s) of Exp:5 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Business Development  Freight Forwarding  Account Servicing  

Job Description

Responsibilities: 

  • Develop, manage, secure & support the assigned strategic clients
  • Work with operations and other sales teams in maintaining service information to clients, improving the service quality and developing clients' process flow
  • Work closely with teams including operations, 3PL & product to deliver value to all stakeholders
  • Review KPIs & provide positive and constructive feedback to deliver improvements
  • Hold joint C/I workshops with clients to identify and implement process improvements
  • Monthly/Quarterly review of GP, and manage buy & sells rate to optimize profitability
  • Prepare management reports for analysis & recommendation

Requirements

  • Degree holder or above with at least 5 years of relevant experience
  • Experience in handling Global / Regional Strategic Accounts is an absolute advantage
  • Knowledge of global freight forwarding operations and markets
  • Strong selling & presentation skills
  • Strong analytical skills, resilient & result orientated
  • Good Team player, integrity, client focused
  • Excellent written & spoken communication skills in English & Chinese
  • Proficiency in MS Office, especially Excel, Word, PowerPoint

 For Company details, please visit our website: www.tollgroup.com

We offer attractive remuneration package to the right candidates.   Interested parties please send your detailed resume, availability and expected salary by clicking "APPLY NOW" button.  

 (All information provided by applicants will be used for recruitment related purposes only and will be handled in strict confidence by authorized personnel. The personal data collected will be destroyed after 6 months.) 

 

Company Info

At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Our Mission

Every minute, every day, in countless decisions, transactions, interactions and innovations, people and businesses move the world forward. Making moves that define markets and power industries. Moves that impact economies and empower communities. And it’s here that we are at our best because the only way that our customers can keep moving, is if we do, harnessing deep passion and experience from across our organisation to help these moves happen. So, at the very moment when our customers need us, we bring together the best of who we are, so they can be at their best.

That’s why we never settle. Why we strive for excellence in everything we do. Why we put passion behind every ounce of progress. Why we pull together to deliver success. And then reach further still, to anticipate what’s next.

At Toll, we do more than just logistics. We move the businesses that move the world.

Why Toll

Why join us? At Toll you will be connected to a world of opportunity. Our global network exposes you to industry leading ideas, best practice processes, innovation, equipment, and technology. And our people? We employ some of the most experienced and talented individuals in the industry, ready to collaborate and support you on your career journey.

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