Customer Services Representative(s) - e-Commerce
Baozun Hongkong Limited
- Company Industries：Trading and Distribution
Job Information
- Post Date：2019-02-22
- Career Level：Entry Level
- Location：Kwun Tong
- Qualification：Non-Degree Tertiary
- Salary：Salary negotiable
- Employment Type：Full Time, Permanent
- Job Function：Call Centre Customer Service - Supervisor/Officer
Job Description
Job Descripton :
- Responsible to handle all telephone and customers enquiries in a quality manner
- Coordinate with Sales, Products and Logistics team to ensure the customer order is delivery on time
- Follow up orders from order placed to delivery & provide after sales service
- Maintain accruate system records and monitor inventory transaction to ensure sufficient stock for customers
- Prepare and generate sales report to supervisor and ensure data integrity
Job Requirements :
- F.5 / DSE or above
- Minimum of 1 year sales operations working experience is preferable
- Good communication and interpersonal skills
- Good in spoken and written Chinese, Mandarin & English
- Good in PC knowledge
- Enthusiastic, independent, well organised, customer-oriented with can do attitude to work with different parties
- Shift duties : {Monday to Saturday
- Immediately available is highly perferred
Staff Benefits :
- 5 days a week with bank holidays
- Overtime Pay
- Double Pay
- Staff Shopping discount
- Birthday Gift
- Wedding Leave
- Medical insurance
- On job traning
- Good Working Environment
We offer attractive remuneration with excellent career opportunities to the right candidate. Interested parties please apply with detailed resume stating present and expected salaries to the Human Resources Department by email.
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Personal data will be used for recruitment purpose only.
Company Info
NASDAQ:BZUN
Baozun e-Commerce is established in 2007, is a leading digital services and e-commerce service providers to help brands and retailers succeed in the Chinese e-commerce provider market. We offer a full range of front-to-back services, including website creating, updating and hosting, IT facilities set up, customer service, logistics and other services and digital marketing. The clients’ base spans leading multinationals brands and luxury brands products. With headquarters locating in Shanghai, we have offices and operations in Shanghai, Suzhou, Hong Kong, Guangzhou and Taiwan. To cope with the Company's continuing growth and anticipation of increasing sales revenue, we are seeking for high caliber individuals for the following positions:
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