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Customer Service Specialist

Jeunesse Global Group Limited

  • Company Industries:Trading and Distribution

Job Information

  • Post Date:2019-02-20
  • Career Level:Entry Level
  • Location:Tsim Sha Tsui
  • Qualification:School Certificate
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Customer Service - Supervisor/Officer  

Job Description

Responsibilities:

  • Handle customers’ enquiries and complaints by telephone and e-mail
  • Liaise with overseas branches
  • Provide customer services to clients in China, Hong Kong and Macau
  • Ad hoc duties as assigned by management

Requirements:

  • Completion of Form 6 and DSE
  • Fluent in spoken Putonghua and Cantonese, preferably English also
  • Proficient in PC applications including MS Word & Excel, Chinese Word Processing
  • Customer-oriented
  • Patient, pleasant, responsible, positive working attitude 

Working Hours:

Mon - Fri 10:00-19:00 or 12:00-21:00 on two shifts; Sat 10:00-17:00; Five-day work week.

We offer competitive salary, discretionary bonus, excellent career prospects with on job training, medical insurance, bank holidays, 12 days annual leave. 

We are an equal opportunities employer. Personal data collected will be used for employment-related purposes only and all personal data of unsuccessful applicants will be destroyed within 12 months.

Company Info

We are one of the world’s leading companies with business focused on anti-aging technology with headquarters in the United States. Through our extensive international network of offices and affiliates, we provide a wide range of product categories including health care, skin care and personal care products. To facilitate our rapid business growth in the region, we cordially invite high caliber candidates for the following position:

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