Our client is seeking a Project Manager- Voice/Contact Center 

Responsibilities:

•             Project Management include but not limited to project planning,                    coordination and supervision. 

•             Responsible for Call Centre migration. 

•             Vendor management. 

•             Testing strategy planning. 

•             Manage implementation in Data Center. 

•             Troubleshooting for customer reported problem. 

 Requirement: 

•             Diploma or Degree in Computer Science or equivalent. 

•             At least 2 years working experience with Voice/Contact Centre                    background (Server background will also be considered). 

•             Exposure on Genesys, Oracle SBC and Nuance is preferred. 

•             Willing to work under pressure and odd hours working. 

•             Good interpersonal and communication skills. 

•             Proficiency in spoken and written in both Chinese and English.