Helpdesk Engineer (5.5 days)
CL Technical Services Ltd.
- Company Industries：Information Technology
Job Information
- Post Date：2019-02-23
- Location：Central & Western Area
- Yr(s) of Exp：3 years
- Qualification：Non-Degree Tertiary
- Salary：Salary provided
- Employment Type：Full Time
- Others：Full Time
- Job Function：Support Network & System Others
Job Description
Responsibilities
- Conduct customer equipment and network service trouble shooting and maintenance
- Conduct configuration change for customer
- Update document and customer configuration
- Act as the 1st customer contact point / technical helpdesk agent
- Work closely with internal relevant parties for service restoration, planned maintenance, drill or disaster recovery
- Provide onsite support to customer
- Shift duty and emergency call out may be required
Requirement
- High Diploma or above Holder in Electronic Engineering, Computer Engineering, Information Technology or equivalent
- 3 years’ experience in PC / Network installation or maintenance support (Fresh graduate will also be considered)
- Has retail experience / familiarize with retail shop environment has advantage and preferable
- Has professional certification (holder of CCNA or equivalent has advantage)
- Good interpersonal and presentation skills, and have a mature, responsible and self-motivating attitude
- Good customer services and able to work under pressure
- Shift duty 0900 to 1800 / 1100 to 2000
If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to CLTS' Application Email Address via [CLICK HERE]
For more job opportunity, please visit our website: www.clts.com
The personal information is collected for recruitment purpose only.
Company Info
CL Technical Services Limited was established in 1994 and started providing recruitment and secondment services to our clients since 1998. We provide 1-stop recruitment & secondment services to many major corporations of diversified business natures. We engaged of sourcing IT Professionals to fulfil different business needs of our clients. Helping to pick the best candidates for the job. We aim to assist our clients to develop strategies and policies that enlarge the recruitment channels which enabling them to increase their service capabilities and focus on developing the core business.
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