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Application Consultant

Fano Labs Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2019-03-07
  • Career Level:Middle
  • Location:Shatin Area
  • Yr(s) of Exp:2 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Engineering Project Management  

Job Description

Responsibilities

Learn and master in product features and acts was Application specialist to present our product to clients for understanding the value of the product
Gather user requirements and translate into system configuration requirement
Document System Specification, Operation Manual, Use Case, UAT Test Plan, provide training to user and support UAT with user

Keep track of issue status and follow up in well manner
Cooperate with other teams or customers on various training and support issues to 3rd party partner and customers
Capable of learning new technology and map it with user requirement and product features for translating into the deliverable requirement

Requirements

Holding a degree in any relevant area like Finance, Business Management, Project Management, Information System and Computer Science
Hands-on experience in gathering business and use-case requirements
Excellent Client-facing communications and English writing skills

Fast learner and adapt new product and solutions
Should posses very good communication and presentation skills
Independent and Self-motivated with good problem solving skills
Fluent in English, Cantonese and Mandarin
Minimum 2+ years of experience as consultant role in application/software project management Willing to travel occasionally

Plus

Experience with python programming, AI technology, microservice architectures is an advantage (Docker, RESTful API’s)

Notes

Interesting parties would need to submit Resume with: 1. Notice period of your current job.

2. Current & expected salary for the application
Submission without above information will 
NOT be considered.

Company Info

 

Fano Labs is an AI company headquartered in Hong Kong specialised in Speech Recognition and Natural Language Processing technologies. Focusing in a variety of languages, dialects and mixed languages, specially Cantonese and languages in Southeast Asia, our solutions help enterprises from various sectors with customer service, compliance and other lines of business.

 
With the advanced AI technologies, Fano Labs provides a smart Customer Service and Speech Analytics System, for customers from various sectors, where they can greatly enhance their management capability and service quality, by accurately identifying potential compliance risks while detecting and analysing the sentiment of the customers. Also, it will allow enterprises to reduce costs and uncover potential sales opportunities by providing managers with valuable business intelligence which will lead to revenue increases.
 
For more information about our solutions and organisation, please visit www.fano.ai
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