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Operations Manager, F&B

Lagardere Travel Retail Hong Kong Limited

  • Company Industries:Wholesale / Retail

Job Information

  • Post Date:2019-03-05
  • Career Level:Senior
  • Location:Airport Area
  • Yr(s) of Exp:5 years
  • Qualification:Degree
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Food & Beverage  General Management  Tourism / Travel Agency  

Job Description

We are going to launch our fourth stores in HK International Airport and looking for an energetic and passionate teammate to join us!

Are you looking for a job with challenges?

Are you looking for new development and exploring in F&B?

If you do, this is a job for you.

Your tasks:

  • Monitor daily operation to maximize operation efficiency and sales performance by reviewing sales strategy continuously
  • Develop business strategy, policies and procedures to achieve sales target and company goals
  • Formulate restaurants policies and regulations to ensure smoothness of operations and meet company and brand’s service requirements
  • Manage and liaise with exhibits, contractors and relevant authorities to open new restaurants in Hong Kong International Airport
  • Analyse sales data, customer insights and conduct P&L performance analysis and troubleshoot potential issues
  • Coordinate with the team in the matters of menu set-up, promotion strategy, production quality, risk control, factory management and inventory control
  • Generate reports, analysis and recommendation and presentation to senior management regularly

We prefer:

  • Degree in Hospitality Management is preferred
  • 8-10 years related working experience in sizable company with hands-on restaurant experience
  • Passionate in western cuisine and fine dining
  • Knowledge in wine is a plus
  • Strong in leadership, problem solving and communication
  • Excellent in interpersonal and negotiation skills with different parties
  • Proficient in both English and Mandarin
  • Candidate with more experience will be considered as Senior Operation Manager

All information gathered will be treated in strict confidence and solely used for recruitment purposes.

Company Info

We are a leading global travel retail operator. One of the two divisions of the Lagardère group, Lagardère Travel Retail is a global leader in the travel retail industry. Operating 4,800 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 39 countries and territories, Lagardère Travel Retail generated €5.5 bn in sales in 2019 (managed 100%). Lagardère Travel Retail has a unique holistic approach aimed at exceeding travelers’ expectations throughout their journey, and optimizing landlords’ assets and partners’ brands.
In Hong Kong, we are currently operating 36 stores in the Hong Kong International Airport and Express Rail Link, presenting a strong brand portfolio including our RELAY bookstores, Discover HK souvenir stores, Lego, King Bakery, Bless, Dean & Deluca, Wolfgang Puck, APM, Michael Kors, Alexander McQueen, Jimmy Choo, Bally, Swarovski, Calvin Klein etc.
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