Responsibilities:

• Supervision of sales and operations in Supermarket including sales, delivery, promotors, stocks control etc
• In conjunction with the Department head to ensure appropriate sales revenue targets are identified and implemented at the start of each financial year to ensure ongoing business objectives are achieved.
• Negotiate packages and deals for key accounts, in line with ’s pricing as advised to a minimum level as agreed as annual sales targets, measured on a monthly basis.
• Analyze sales figures on a weekly basis to ensure: any consumption pattern are identified early; progress against annual sales targets is closely monitored with corrective action being planned and implemented if necessary; potential key accounts are identified early; and sales opportunities are maximized. Ensure margin targets are maintained at appropriate levels.  
• Ensure expenditure is managed in line with established operational and capital expenditure budgets agreed annually.
• Work closely with the Marketing Team – and key accounts to develop a plan for promotions and advertising campaigns over the fiscal year, ensuring that the client understands the best means of merchandising product to exploit each promotion to the full.  Ensure that key account clients have access to appropriate stock levels to meet additional demand generated by promotions.
• Working with HR department to develop training or coaching for the team and develop talents; motivate talents to achieve sales target
• Effectively manage key account enquiries and issues in a way that enhances the customer relationship and promotes as being responsive and customer focused.  
• On a regular basis, provide market feedback on customer activity and issues so they may be addressed and resolved in a timely manner.
• Manage product or issues for each customer arranging credits, replacement stock etc as required, with decisions being made within the approved level of delegated authority

Requirements:

• Degree holder in Business related disciplines
• 10 years’ related retail work experience; preferably in FMCG or food related retail industry;
• Exposure to Chain Store Market or Department Store would be an advantage;
• Strong communication skill and excellent customer service attitude;
• Aggressive, Good interpersonal skill, independent, self-motivated and result-oriented;
• Outgoing, presentable, and proactive;
• Good writing skills in both English and Chinese;
• Proficiency in MS Word, Excel, PowerPoint and Chinese word processing
• Immediate available is highly preferred;