Customer Service and Support

Create Tech Software Systems Limited

Company Industries：Information Technology

Job Information

Post Date：2019-03-08
Career Level：Entry Level
Location：Wong Tai Sin Area
Yr(s) of Exp：1 years
Qualification：Non-Degree Tertiary
Salary：Salary negotiable
Employment Type：Full Time
Others：Recent Graduate will be considered
Job Function：Support Testing / QA Technical / Functional Consulting

Job Description

Duties:

•Handle CS hotline and email enquiries and resolve requests

•Organize and keep record of support documentation

•Provide supports on pre- and post- ordering processing

•Assist in project implementation/testing activities and UAT support.

•Monitor project progress and well communicate with users, developers.

Requirements:

•F.6 or above, 2 years working experience

•Detail minded, well organized and able to manage and prioritize tasks effectively

•Good interpersonal skills, able to work well as a team or as an individual contributor

•Good command in both written and spoken English and Chinese

•Proficient in MS Office

•Strong interest in IT software

•Experience in computer software products is preferred

•Knowledge of Trading, Retail, Account system will be advantage

Please send full resume with present and expected salary to HR Department. Please quote reference "position name" as subject of email or on cover of application letter.

Company Info

Create Tech established the business management solutions as the Local Innovation and We have theperfect solution andproviding timely, quality service.

Create Tech offers and cultivates the most effective, user-friendly and reliable business management systems to facilitate the development of all industries and sectors in the community. (Service coverage: for industries)

To enhance the efficiency of the operations, fully utilize the human resources and make time profitable, a seC
reate Tech established the business management solutions as the Local Innovation and We have theperfect solution andproviding timely, quality service.
Create Tech offers and cultivates the most effective, user-friendly and reliable business management systems to facilitate the development of all industries and sectors in the community. (Service coverage: for industries)
To enhance the efficiency of the operations, fully utilize the human resources and make time profitable, a series of solutions for Retail Management, Accounting Management, Trading Management, Wholesales Management and Financial Management are provided.ries of solutions for Retail Management, Accounting Management, Trading Management, Wholesales Management and Financial Management are provided.

Our Major Products: Mega-Retail POS system, Mega-Trading Enterprises system, Mega-Account Financial system, Mega-Member Loyalty system

And WMS, KDS, FANS App system

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