Opus Talent Solutions is currently recruiting for a global luxury retail giant who is looking for an IT Support System Analyst to join their regional team (APAC). You will be working closely with their IT teams across the region- Singapore, Malaysia, Australia- and witnessing the expansion of this business.

IT Support System Analyst (Regional) -  Luxury Retail MNC - Up to 325K/ Annum - Permanent 

Responsibilities:

• Analyse and monitor servers as well as company’s network and infrastructure

• Resolve end users problems including any hardware and software
• Provide professional training and advice to end users when necessary
• Provide support on integration between Retail systems and other corporate system
• Train business users in Retail systems usage
• Cooperate with Global IT to adopt and streamline global retail processes for trouble shooting and project deployment

Requirements:

• Diploma or above in Information Technology, Computer Science or related disciplines
• 2+ years of work experience in an IT Support role
• IT support experience in retail operation is a plus
• Hands on experience with Windows AD Server, MS Exchange Server, VPN, Office 365, Group Policy, Windows Patch Management and Firewall will be an asset
• Good command of both spoken and written English, Chinese and Mandarin