Who we are
Join 65,000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity, inclusion, and global citizenship – and in return, we offer world-class opportunities that lead to exciting careers across a broad range of disciplines. Discover who you can become at AIG.

Your future team

Picture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the world’s leading insurance provider.  We believe that our success depends on building a world class team.  If you would like to be a part of our team, we invite you to consider putting your talents to work with the AIG Claims department. Claims at AIG are a combination of different functions, business divisions such as Life & Retirement and General Insurance, and Global Claims, which makes us unique at AIG. Our specialized functions are delivering on AIG's promise to our customers, our clients, our shareholders, and each other.  Thanks to our global network of highly-skilled professionals, we can mobilize experts from around the world to provide reliable, responsive claims service wherever and whenever our clients need it. 

Your contribution at AIG

As a contributor at AIG you are the one the clients turn to in times of need.  You act with speed, composure, compassion and knowledge to solve problems and the work you do every day is the heart of AIG’s business.  

• To assess and handle claims and answer coverage inquiries in the following lines of products: Auto, Homeowners, Domestic helpers, Golf, Rental Protector insurance from both Hong Kong and Macau.
• Handle low to moderate complexity complex claims within granted level of authorities, manage claims enquiries, cover determination, quantum analysis and legal liability assessment, where appropriate
• Conduct on-site second vehicle inspection for Auto property damages claims
• Identify subrogation opportunities, handle and manage recovery claims against appropriate parties
• Contribute to maintenance of best practice procedures for (LoB) Complex claims, consistent with global best practice

What we are looking for

• At least 1 - 3 years' of experience in adjusting General Insurance Claims in Motor and/or Property claims. Fresh graduates with prior knowledge / experience in Insurance will also be considered.
• Consistent proactive claims handling on an ongoing basis (i.e. initial file review, investigations and liability, negotiations and settlement, and litigation management), on-site 2nd inspection for motor claims may be required.
• Ability to prioritize and multi-task effectively in a fast paced environment
• Ability to communicate information clearly and concisely both verbally and in writing
• Good command of written and spoken English and Chinese
• Proficiency in Microsoft Office  
• Requires proficiency in Desk Management, phone ‘etiquette’ , time management and dealing with difficult customers

Interested candidates, please submit your application on AIG Career Site:
https://aig.wd1.myworkdayjobs.com/aig/job/Quarry-Bay/Complex-Loss-Adjuster_JR1900887