Customer Services – Officer / Assistance Officer – General Insurance Commercial Line
QBE General Insurance (Hong Kong) Limited
- Company Industries：Insurance/Pension Funding
Job Information
- Post Date：2019-03-07
- Location：Quarry Bay
- Salary：Salary provided
- Employment Type：Full Time
- Others：Full Time
- Job Function：Customer Service - Supervisor/Officer Others Account Servicing
Job Description
Responsibilities:
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To follow up renewal policies with premium up to the pre-defined limit
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Cross sell other general insurance products during renewal
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Handle general enquiries for simple general insurance products
Requirements:
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Post-secondary Education;
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Minimum 2 years’ call centre experience, with experience in customer services and general insurance products preferred
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Strong customer service orientation, with good interpersonal, communication and problem solving skills
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Strong self-motivation, with ability to work independently and under pressure
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Knowledge in Commercial Lines products and handling policy renewal is a definite advantage
- Proficient in written and spoken English and Chinese, including Putonghua
Interested candidates please email us your full resume with current and expected remuneration package & available date.
Only shortlisted candidates will be notified. All data collected will be treated in strict confidentiality and used for recruitment purpose only. Personal data of unsuccessful applicants will be destroyed within 24 months from the date of receipt. Visit us at http://www.qbe.com.hk/ for more information.
Company Info
At QBE we believe the ability and potential of our people should be realized through their employment with us. We are committed to helping our people reach their full potential, for the benefit of themselves and QBE, and being rewarded for their performance.
Everything we do is underpinned by our QBE DNA – because we know it's not just what we do that matters, it's how we do it that makes the difference.
- We are flexible and pragmatic in the way we allow our people to get things done.
- We embrace diversity and teamwork and have set ourselves a number of objectives, detailed in our Diversity & Inclusion Policy, because diversity and inclusion are integral to our culture.
- Our global flexible working policy and parental leave transition programs are designed to help our employees balance their professional and personal lives.
- As a global insurer that seeks to share best practice across its divisions, we have a highly mobile workforce.
- We offer a range of programs to support the development of our employees and have invested in a range of leadership programs in order to develop a team of world-class leaders.
- We support the career aspirations of our people through a well-resourced personal development planning process that identifies and supports their current and future needs.
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
QBE Asia LinkedIn: https://www.linkedin.com/company/qbe-asia
QBE Singapore (Asia Head office): www.qbe.com/sg
QBE Hong Kong: www.qbe.com/hk
QBE Malaysia: www.qbe.com/my
QBE Vietnam: www.qbe.com/vn
Please watch our new video for more details: https://youtu.be/JU1C7K3AxJg
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