Operations Assistant / Officer (Shift Required)
Health Maintenance Medical Practice Limited
- Company Industries:Medical/Pharmaceutical
Job Information
- Post Date:2019-03-08
- Location:Not Specified
- Salary:Salary negotiable
- Employment Type:Full Time, Permanent
- Others:Full Time, Permanent
- Job Function:Others
Job Description
Key Responsibilities:
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Handle customers’ calls, emails and faxes for medical service enquiries and complaints in professional, timely and effective manner.
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Perform data entry in systems and maintain service records and logs
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Follow up and co-ordinate with network clinics, internal departments and external customers for various matters
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Shift duties and flexible working hours
- Provide other administrative support as assigned.
Requirements:
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F7 or above, at least 1 to 2 years’ working experience in sales and marketing, customer service or related discipline.
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Knowledge in medical network, healthcare or insurance will be an advantage
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Fast learner, customer-service mindset, self-discipline, attention to detail, good time management, can work under pressure
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Good telephone manner, communication and interpersonal skill
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Fluent in Cantonese, good command of verbal and written English; Mandarin/Putonghua will be a plus.
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Good computer skills
Office Location: Tsim Sha Tsui / Kwun Tong
Company Info
A Subsidiary of Fullerton Healthcare Group
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