Responsibilities:

• Handle enquiries from clients and salespersons
• Perform call back to clients
• Facilitate in account opening (i.e. witness) and related documentation
• Handle complaint cases
• Analyze client services data/ enquiry
• Prepare and maintain sales and clients FAQ
• Participate in ad-hoc projects and other duties as required
• Handle enquiries from clients and salespersons
• Perform call back to clients
• At least 3 years client facing experience

Requirements:

• At least 3 years client facing experience such as call center officer or sales assistant in financial industry, brokerage house experience is a plus
• Passed Type 1 HKSI licensing examination for Securities & Futures Intermediaries (HKSI Paper 1)
• Good command of spoken and written English, Cantonese and Mandarin
• Proficiency in MS Word and Chinese word processing
• Fast response, having strong interpersonal and communication skills

Please call Ms. Lam at 2869-8638 / email: [email protected] com to obtain an application form.