We are seeking detail-minded, self-motivated, independent candidate who comfortable with a fast paced environment to join our team. 

Key role:

• Telco operations experience is highly preferred
• Knowledge of Wholesale / International business are preferred

Responsibilities:

Operations

• Handling daily operations for assigned products
• Preparing documents for order creation (Customer Service Request, rate sheet)
• Collecting user requirement for Customer Service Request and following up with related parties (stakeholders: Sales / Billing / Finance / NOC)
• Following up orders
• Reviewing current flows and procedures and making suggestions for improvement
• Updating cost from varies supplier to system

Performance tracking

• Monitoring traffic
• Preparing traffic reports
• Analyzing performance of each product

Communications:

• Handling enquiries from Sales team
• Working with suppliers for ordering
• Contract / price negotiation as a buyer for commercial deal (Stakeholders: Supplier / Legal / Sales)

Requirements:

• Bachelor Degree / Tertiary holder in IT related disciplines is preferable
• 2-3 year work experience
• Interest in Telecommunication industry
• Good presentation skills 
• Good written (English and Chinese) and oral communication (English, Mandarin and Cantonese)
• Proficient in MS Office, including Word, and Excel 
• Highly self-motivated, work closely with internal different level of staff members
• Excellent organizational skills and able to work under pressure 
• Confident, articulate and hard working 
• Strong problem-solving skills, with attention to details and accuracy 
• Flexible and multitasking; passion to learn and develop the skills for contributing to the team 
• Be ambitious and prepare to grow with the company developing the role according to your skill, work ethic and attributes

We offer 5 days work, medical insurance, free lunch, competitive salary package and attractive career development opportunities to the right candidate.  Interested parties please send your full resume with date of availability, present and expected salaries to us via JobsDB. 

To protect the privacy of personal data, all applications will be treated in strict confidence. Personal data collected will be used for recruitment purposes only. Applicants not hearing from us within 6 weeks may consider their applications unsuccessful. We may also consider their application for other or future vacancies. Personal data of unsuccessful applicants will be retained for a maximum period of 6 months.