Do you know great customer service when you see it? Can you handle a tense situation with a client in a way that leaves all parties happy? Do you manage your time and priorities well without being micro-managed? Can you make your point equally well in English, Cantonese, and Mandarin?

Then you maybe the person we are looking for to join our Hong Kong office as a Sales Support Coordinator.

The Job

You will support the Sales Director in account management, team management, business development, and related administrative duties.

You will be expected to:

• Communicate efficiently with clients and suppliers – providing quotations, processing orders, responding to messages regarding daily service issues, and following-up on overdue invoices;
• Liaise with global and local sales teams to collect, collate, and analyze critical information, as well as distribute information from the Sales Director;
• Handle with care potentially sensitive issues, such as when working with confidential information relating to revenue, bonuses, or commissions earned within the Sales Team.

You will also:

• Become an expert in our back-office systems, and work closely with the Sales Director to create training material to pass on these skills to the rest of the team;
• Help our clients and suppliers to use our online platform, and encourage them to try out its many useful functions;
• Enter contact details and other information into our CRM client database;
• Support the Sales Director in any other day-to-day administrative tasks as required.

Requirements

It could be you, if you

• Hold a university degree in a business-related subject;
• Have at least 2 years of work experience in a similar position;
• Have a solid working knowledge of the MS Office Suite;
• Are fluent in English, Mandarin, and Cantonese.

It also helps if you are:

• Familiar with supply chains and trade issues in the Europe/Asia region;
• Able to keep clients happy by being detail-oriented, energetic, and dynamic;
• A quick learner.

Interested parties, please send your full resume included expected salary by  clicking 'Apply Now' below.