Resident Services Supervisor / Officer (Serviced Apartment) (Ref: RSO-SA)

Sino Grou

Company Industries：Property Development

Job Information

Post Date：2019-03-19
Career Level：Middle
Location：Tsim Sha Tsui
Yr(s) of Exp：4 years
Qualification：Non-Degree Tertiary
Employment Type：Full Time, Permanent
Job Function：Clerical / Admin Staff Customer Service - Supervisor/Officer Property Management

Job Description

The candidate will assist the Leasing Manager to perform day-to-day building management of the serviced apartment and oversee the apartment’s daily operation, maintenance and cleaning services. Duties also included handover / takeover services, follow up services on tenant requests, enquiries, service calls and/or complaints, and monitoring the progress of all daily repair and maintenance services. He/She will also be responsible for assisting Leasing Team on daily operations, providing administration support, preparing tenancy documents and handling incoming telephone calls and general enquiries.

Requirements:

Diploma or Degree holder in any disciplines
4 years of real estate related experience, especially in hotel or serviced apartment
Proactive and customer oriented
Good interpersonal, communication and presentation skills
Good command of spoken and written English and Chinese. Proficiency in Putonghua an advantage
Able to work independently and under pressure
Knowledge of relevant statutory requirements, regulations and licensing requirements is an advantage
Good computer skills
Shift duty is required
Proactive fresh graduates will also be considered
Candidates with less experience will be considered for the position of Officer

We offer attractive remuneration packages commensurate with experience and qualifications. If you aspire to an exciting and rewarding career, send your resume immediately, quoting your present and expected salaries by clicking the button “Apply Now”or by mail to Human Resources Department, Sino Group, 11-12/F, Tsim Sha Tsui Centre, Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong.

If the applicant does not receive a response by 19 April 2019, the application will be considered unsuccessful. Please read our Personal Information Collection Statement at https://www.sino.com/en-US/Careers/Personal-Information-Collection-Statement before submitting your application. Information provided by applicants will be treated in strict confidence and used for recruitment purposes only.

Company Info

At Sino Group we treasure people as our most important asset critical to our future success. Our vision is to make Sino the preferred choice for customers, investors and employees by practising the core values of staff integrity, customer first, teamwork, continuous improvement, preparedness and sense of urgency. We provide extensive job-related training in languages, information technology, management skills and strategic thinking through seminars by internationally renowned consultants. We believe that hard work, communication and continuous learning are the cornerstones of growth and we actively encourage all staff to practise these values. If you are professional, dynamic, energetic and committed to a career in pursuit of quality and excellence, please contact us for the position.

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