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Customer Care Consultant (Retail Banking) $19.5K Welcome Fresh Grad

ADECCO

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2019-03-19
  • Career Level:Entry Level
  • Location:Not Specified
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Permanent
  • Job Function:Private Banking  Call Centre  

Job Description

Our client is a multinational banking and financial services holding company. To meet their constant growth, they are now seeking a Customer Care Account Consultant, Premier Relationship – Contact Centre Business. You will be given full support from the experienced team members in the field.

 

Responsibilities:

  • Handle premium member’s enquiries and provide professional advises through inbound phone calls and emails;
  • Perform banking services and response to account enquiries to achieve maximum customer satisfaction;
  • Follow up and conduct reports;
  • Responsible for promoting products and services;
  • Support in administrative and clerical duties.

Requirements:

  • Diploma holder or above in any discipline;
  • 1 year customer service experience (Fresh graduate will also be considered);
  • Customer oriented with excellent communication skills;
  • Sensitive to numbers;
  • Willing to learn and take imitative to solve problems;
  • Native in Cantonese, fluent in English and Mandarin.   

Benefits:

  • 20k competitive package 
  • 5 Work Days
  • 18 Days Annual Leave
  • Medical and Insurance Coverage
  • Comprehensive and Structured Training
  • Attractive Monthly Discretionary Bonus
  • Excellent Career Path and Promotion

 

Interested parties, please CLICK HERE to apply online.
Please note that only short-listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes

Company Info

Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services.

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