Customer Care Consultant (Retail Banking) $19.5K Welcome Fresh Grad
ADECCO
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2019-03-19
- Career Level:Entry Level
- Location:Not Specified
- Yr(s) of Exp:1 years
- Qualification:Non-Degree Tertiary
- Salary:Salary provided
- Employment Type:Permanent
- Job Function:Private Banking Call Centre
Job Description
Our client is a multinational banking and financial services holding company. To meet their constant growth, they are now seeking a Customer Care Account Consultant, Premier Relationship – Contact Centre Business. You will be given full support from the experienced team members in the field.
Responsibilities:
- Handle premium member’s enquiries and provide professional advises through inbound phone calls and emails;
- Perform banking services and response to account enquiries to achieve maximum customer satisfaction;
- Follow up and conduct reports;
- Responsible for promoting products and services;
- Support in administrative and clerical duties.
Requirements:
- Diploma holder or above in any discipline;
- 1 year customer service experience (Fresh graduate will also be considered);
- Customer oriented with excellent communication skills;
- Sensitive to numbers;
- Willing to learn and take imitative to solve problems;
- Native in Cantonese, fluent in English and Mandarin.
Benefits:
- 20k competitive package
- 5 Work Days
- 18 Days Annual Leave
- Medical and Insurance Coverage
- Comprehensive and Structured Training
- Attractive Monthly Discretionary Bonus
- Excellent Career Path and Promotion
Interested parties, please CLICK HERE to apply online.
Please note that only short-listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes
Company Info
Adecco is a leading human resource solutions company in Hong Kong with general staffing and specialties division. Our comprehensive range of services includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management & outplacement services.
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