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Customer Service Executive 客戶服務主任( Hotline – 沙田/九龍灣/ 荃 灣 ) 13-15K

Nesta (Hong Kong) Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2019-03-18
  • Career Level:Entry Level
  • Location:Not Specified
  • Yr(s) of Exp:1 years
  • Qualification:Matriculated
  • Salary:HK$14,000 - 17,000 /month
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Tourism / Travel Agency  

Job Description

我們現為各大電訊公司招聘客戶服務主任

工作職責:

  • 於熱線中心內工作接聽綜合熱線:解答客户查詢有關服務及合約事項
  • 聯絡及跟進客戶,與客戶保持良好關係
  • 處理客戶查詢及投訢,為客戶提供專業客戶服務
  • 與公司各部門進行協調,確保能迅速及適度地處理客戶的問題

職位要求:

  • 中六或以上程度
  • 一年或以上工作經驗,具客戶服務經驗優先
  •  性格開朗、有耐性、良好溝通能力
  •  有團隊合作精神,能同時處理多樣工作,主動及能獨立工作
  •  良好中文及英文讀寫能力

Company Info

Nesta is a premium recruitment firm specializing in Banking, Information Technology, Telecommunication, Hospitality, Logistic and Supply Chain and Luxury Retail. We offer full spectrum of recruitment services, from junior to senior level placement, temporary and contract staffing, to our top tier clients. We firmly believe that relationships are the key ingredient in our operations and ensure we are seen as trusted partner.

We offer a broad range of services, range from permanent placement to payroll solutions covering all aspects in human resources processes and enabling our client to focus on higher value, strategic activities.

For any enquiry or further information, please feel free to email to [email protected] or visit our web  www.nesta.com.hk

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