Job description:

• Support in end-to-end software development cycle from user requirement gathering, requirement analysis, prepare project documentations, resources planning, status monitoring, UAT preparation and execution, implementation
• Coordinate with internal business stakeholders and development team to define product features, workflow, flowchart and function list
• With both business and technical focus, the person is expected to take on a key communication role in bridging between the end users (both external and internal) and the technical team members
• Provide support to internal and external users who are using Accounting application: SunSystems, M+R solutions including Order Management Solution, Booking Management Solution, Track & Track Solution, etc. via emails or calls
• Identify, analyze and diagnose system issues. Escalate technical issues to application support for additional troubleshooting
• Follow up with customers to ensure full resolution of issues
• Provide support the various teams in other activities related to the solutions including pre-sales, preparation of presentation materials

 Requirements:

• Degree holder in IT, Information Systems & Management, Supply Chain Management or related disciplines
• 1-3 years of experience in project management, system implementation and support
• Experience with EDI integration is preferable
• With relevant exposure in supply chain and logistic industry is a plus
• Excellent verbal and written English and Chinese (Cantonese and Mandarin) communication ability. Fluency in any other language is a definite advantage
• Good Analytic, problem-solving, and interpersonal skills
• Ability to work and perform under pressure
• A team player who works well with peers and has the ability to develop trust and respect of team members in a complex and multi-cultural environment
• Knowledge in Microsoft Office products, especially Excel (macro) would be an advantage
• Ability to act entrepreneurial and think creatively and proactively
• Promote employee involvement and empowerment to foster a positive work environment

Please send your resume with expected salary and availability via email to us by using the "Apply Now" button below.

M & R Forwarding (HK) Ltd.

For further information, please visit our company homepage

 www.mrspedag.com

(All information collected will be used for recruitment purpose only.)

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