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Assistant Manager, IT Operations and User Services (Management Information System Unit)

Hong Kong Productivity Council

  • Company Industries:Engineering - Others

Job Information

  • Post Date:2019-03-19
  • Career Level:Middle
  • Location:Not Specified
  • Yr(s) of Exp:3 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Contract, Full Time
  • Job Function:Support  Application Specialist - Network  Network & System  

Job Description

Ref: MIS041/JDB/190319

Job Duties:

  • Manage computer room environment to ensure IT equipment and systems are operating in a proper and safe environment for provision of IT services. Maintain IT service continuity plan, backup data and conduct DR drill
  • Perform duties as SAP BASIS Administrator, including SAP account creation, authorizations setup, systems monitoring, performance tuning, support package / kernel update, and transport request management
  • Oversee and manage software asset management cycle to ensure software used in HKPC & its subsidiary are properly registered with MIS and improper software will be removed
  • Supervise junior staff to manage & review IT maintenance service and software contract to ensure continuation of services supported by external parties as per agreed service level
  • Assist Team Managers to handle production change to ensure operational or system changes are scheduled, recorded and tracked.  Issues are thoroughly investigated and responded timely through incident management process

Job Requirements:

  • Higher Diploma/Bachelor Degree from disciplines such as Computer Science or equivalent
  • At least 3 years solid experience in computer room facilities management including but not limited to UPS, water leakage detection system, CRACs, remote monitoring and control systems, etc.
  • Hands-on experience in SAP Basis administration on Windows and MS SQL platform, systems monitoring and have SAP Basis Certified is an advantage
  • Familiar in Microsoft Active Directory, File and Print service, VMWare vSphere, network support, IT operations security and data backup
  • Possess strong problem solving and trouble-shooting skill
  • Good team player with excellent communication skills
  • Mature, self-motivated, multi-tasking, able to work independently and under pressure
  • Good command of both written and spoken English and Chinese, and Putonghua
  • Applicants may be considered for other positions if not matching the requirements of the subject position

Applications:

HKPC will take into consideration both the quantitative and qualitative requirements of the post when selecting the suitable candidates.  A competitive salary package commensurate with academic qualifications and experience will be offered.  The successful candidates will be employed on a fixed-term contract basis, which is renewable subject to appointee’s performance and the Council’s development needs.

Applicants should send application, together with a detailed resume, current and expected salary and contact telephone number by email via "Apply Now" (quoting the reference number on the subject heading) on or before 2 April 2019.

Applications not quoting reference number will lead to late processing.

Personal data collected will be used for recruitment purpose only.  Candidates not invited for interviews within 6 weeks may consider their applications unsuccessful and the applications will be disposed by HKPC within 12 months.

Company Info

The Hong Kong Productivity Council (HKPC) is a multi-disciplinary organisation established by statute in 1967, to promote productivity excellence through relentless drive of world-class advanced technologies and innovative service offerings to support Hong Kong enterprises. Being a key enabler of Industry 4.0 and Enterprise 4.0, HKPC strives to facilitate Hong Kong’s reindustrialisation, as well as bolstering Hong Kong to be an international innovation and technology hub and a smart city. The Council offers comprehensive innovative solutions for Hong Kong industries and enterprises, enabling them to achieve resources and productivity utilisation, effectiveness and cost reduction, and enhance competitiveness in both local and overseas marketplace. The Council partners and collaborates with local industries and enterprises and world-class R&D institutes to develop applied technology solutions for value creation. It also benefits a variety of sectors through product innovation, technology transfer, and commercialisation, bringing enormous business opportunities ahead. HKPC’s world-class R&D achievements have been widely recognised over the years, winning an array of local and overseas accolades. 

In addition, HKPC offers SMEs and startups immediate and timely assistance in coping with the ever-changing business environment, as well as enhancing their competitive edge by providing a variety of FutureSkills trainings to upskill and nurture talents with digital capabilities and STEM competencies. For more information, please visit HKPC‘s website: www.hkpc.org.

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