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Technical Executive (Permanent, Shift Required) (Ref.JH)

Global Talent Services Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2019-03-16
  • Career Level:Middle
  • Location:Shatin Area
  • Yr(s) of Exp:3 years
  • Qualification:Degree
  • Salary:HK$25,000 - 30,000 /month (negotiable)
  • Employment Type:Full Time, Permanent
  • Others:Recent Graduate will be considered
  • Job Function:Application Specialist - Network  Network & System  Technical / Functional Consulting  

Job Description

Our client is a prime provider of business solutions, telecommunication network services, communication equipment and computer products to government, banking and finance, telecom operators and other commercial sectors. They are urgently seeking qualified candidates with the following responsibilities and qualifications:

 

Job Duties

  • Responsible for the implementation, operations and maintenance of Expan, STIX, ILC and IP Services and all other related network management, hosting infrastructures & monitoring system in DC.
  • Implementation of network infrastructures and customer projects, including project management and provisioning work of Expan, STIX, ILC and IP Service, and to ensure all project milestones are successful completed by the target commissioning date as to enable service rollout.
  • Liaise with the local service providers and partners in overseeing the ordering and implementing of OLLC for customers projects.
  • Conduct periodic analysis of network performance and traffic statistics, so as to ensure the network and Data Centre resources are optimized and to maximize productivity and profitability.
  • Conduct period  service quality checks as to ensure the quality of network service achieved is within the SLA figure committed to customer. Also to implement preventive measures for improving service performance.
  • Provide support to customer POC, inquiries, customer pre-sales visit and assist business development team in driving new business opportunities and rollout of new services.
  • Support post-mortem review with HK Led customers (non SM account) upon requested by Sales and OM
  • Provide 7x24  remote support and on-site support in fault management
  • Provide Emergency Call-out during non-office hours

 

Job Requirements

  • Diploma/ Higher Diploma in Telecommunication, IT and related studies.
  • Possess 1 to 3 years hands-on working experience in configuration, operation and maintenance duties relating to data and IP network infrastructure preferably in a Telco, IDC or ISP business environment.
  • Working experience in dealing with local and overseas Telco/Carrier service providers.
  • Knowledgeable in technologies such as: SDH, SONET, ADM, TCP/IP, VLAN, OSPF, BGP and MPLS
  • Hands-on proficiency in managing routers, switches, network management and monitoring tools, etc, for supporting multi-services application associated with Internet and IPVPN network environment
  • Cisco or Juniper certification is preferred
  • Good analytical skills in fault resolution and trouble-shooting of operational issues
  • Good inter-personal skills and presentation skills
  • Cantonese speaking and fluency in English and Chinese (spoken and written)
  • Need to be independent and knowledgeable to prioritize the tasks when handling multiple enquiries and customers’ request at the same time
  • Need to follow close and adhere to the standard operation procedures in provisioning and escalations
  • Need to be tactful in fronting and handling customers’ enquiry
  • Need to communicate well with HQ both in written and verbal
  • Knowledgeable in both local and international Telco practices

 

 

Our client offers attractive remuneration package to right candidates. Interested parties please send full resume with present and expected salary to us.

(Data collected will be used for recruitment purpose only)

Company Info

Global Talent Services is the premier recruitment agency that aims to assist employers of recruiting the best talents for managing and expanding their business, and also finding the job seekers a prosperous career.

With our in-depth domain know-how, professional recruitment services & extensive people networks, we are definitely going to be your trusted partners for both employers and job seekers.

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