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Customer Services Officer /Senior Officer (Inbound Call) [CSR-0318-sh-JDB 3

Aosource Company Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2019-03-18
  • Career Level:Entry Level
  • Location:Not Specified
  • Yr(s) of Exp:2 years
  • Qualification:School Certificate
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Call Centre  Customer Service - Supervisor/Officer  Insurance Agent / Broker  

Job Description

Our client is a well known financial group, due to their business expansion, they are looking for several staff to join their Customer Services Team (Inbound Team) in Hong Kong.

  • 5 days work with day time working hour 
  • Corporation Staff benefits including Insurance /Medical
  • Offer attractive and benefits ($18K-24K + bonus per month)

Responsibilities:

  • Provide customer service services with Inbound Call to client;
  • To handle enquiry and compliant from client;
  • Handle report and ad hoc support administration.

Requirements:

  • School Certificate or related discipline;
  • Min 2-4 years working experience or plus, few years in handling Inbound Call services;
  • Solid experience in handling client enquiry and compliant;  
  • Solid experience in Customer Services with Bank/Fin/Logistic/Telecom is better;
  • Holder of  IIQE certification is a plus but not compulsory;
  • Good telephone manner and willing to learn.

 

Our client will offer competitive remuneration package and good career prospects to the potential candidate, interested parties please quote the ref. no. CSR-0318-sh-JDB and  submit your resume to Ms. Fung by our email address.

 

All profiles are handled with strictest confidentiality. Shortlisted candidates would be notified

 

Company Info

AOSource Company Ltdis a professional recruitment firm specializing in permanent and contract employment as well as executive search services for various industries in Hong Kong. We serve local and multinational companies in Information Technology & Engineering,  Banking & Finance industries and Manufacturing & Trading.  They range from small setups to global conglomerates.  They are but not limited to:  International Broadcasters, Engineering Consultants, Regional Management Offices, and Regional Sourcing & Buying Centres, Banks & Insurance companies.

We invest our time and effort in the job seekers, sourcing information to ensure a suitable placement and providing an ideal opportunity for motivated individuals to reach their full potential. We like to hear from you and would be glad to answer any question you may have if you would write to us at [email protected]

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