On behalf of our client - Retail Bank in Hong Kong, we are inviting application for the position " Customer Service Officer " as following:--

Responsibilities:

• Handle customer service about General Banking products and Online banking inquiries for clients from Mainland China
  
• Answer inquires properly in order to enhance customer experience & to be customer centric.　
• Provide quality services to customers with continuous improvement
• To ensure compliance and quality services are delivered in accordance with documented procedures
• Office at Mei Foo
• Start at 6 months service contract (will consider change to Permanent Employment contract after completed the 1st 6 months contract)

Requirements:

• Native speaking in Mandarin is a must, can't speak Cantonese / English also welcome
  
• Welcome IANG Visa and Fresh Graduate candidate
• Any customer service experience / Part time experience in any industry is advantage

Interested candidates, please submit resume in <WORD> format to JobDB and mark ” JoDB-SHIR-IANGCS“

We keep all personal information in the strictest of confidence and will always contact you before starting on any assignment.